Support / Player care

LET'S GET YOU
BACK IN THE RUN.

For Tap N Jump help, account questions, bug reports, or privacy requests, contact the studio directly.

Email support →
01

Game support

Tell us what happened, which platform you used, and the steps that caused the issue. Screenshots are useful when available.

Report a problem →
02

Account help

For sign-in or linked-account problems, include the display name and platform involved. Never email a password, access token, or payment card number.

Get account help →
03

Data and Discord requests

To access, correct, or delete Tap N Jump or stored Discord-linked data, email with the subject “Tap N Jump Data Request.” Include the relevant player name, platform, and platform account ID so ownership can be verified. You may separately revoke future Discord access from Discord's Authorized Apps settings.

Start a data request →