Game support
Tell us what happened, which platform you used, and the steps that caused the issue. Screenshots are useful when available.
Report a problem →Support / Player care
For Tap N Jump help, account questions, bug reports, or privacy requests, contact the studio directly.
Email support ↗Tell us what happened, which platform you used, and the steps that caused the issue. Screenshots are useful when available.
Report a problem →For sign-in or linked-account problems, include the display name and platform involved. Never email a password, access token, or payment card number.
Get account help →To access, correct, or delete Tap N Jump account data, email with the subject “Tap N Jump Data Request.” Include the relevant player name and platform account ID so ownership can be verified.
Start a data request →