Support / Player care
For Tap N Jump help, account questions, bug reports, or privacy requests, contact the studio directly.
Email support →For ARC projects, AI connections, or DTS sign-in help, include the affected feature and any error message. Never email passwords, recovery codes, or access tokens. Use Account security for password recovery and Connect AI to revoke an assistant.
Connect AI →Email ARC support →Tell us what happened, which platform you used, and the steps that caused the issue. Screenshots are useful when available.
Report a problem →For sign-in or linked-account problems, include the display name and platform involved. Never email a password, access token, or payment card number.
Get account help →To access, correct, or delete Tap N Jump or stored Discord-linked data, email with the subject “Tap N Jump Data Request.” Include the relevant player name, platform, and platform account ID so ownership can be verified. You may separately revoke future Discord access from Discord's Authorized Apps settings.
Start a data request →